We are more than happy to respond to any inquiries you may have at firstname.lastname@example.org regarding any part of BuildFactory. Below you can find some resources that may help answer your question right away, such as our tutorials, or the help pages (which can also be accessed from the "Help" menu item in BuildFactory).
Frequently Asked Questions:
- I see two help menus?This is a weird problem that seems to appear occasionally on machines that have DivX installed, check out this forum post for more details. Note: this will disappear after the second time you launch the application.
- My scroll wheel doesn't work in the "Raw Transcript"We are currently unable to reproduce this, it seems to happen on machines with non-Apple mice, if you're experiencing this problem, please let us know by sending an email to email@example.com.